Find answers to common questions related to shipping, delivery times, and more!

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How do I track my order?

You may track your order through the link provided to your email address after you placed your order.

How long does it take to ship?

Orders are sent out from Cary, NC within 24 hours after you place it. From there, it depends on your shipping service and location. When you place your order you will receive an estimated date of arrival from the shipping providers.

Do you ship internationally?

Yep! We ship anywhere in the world. You can check the prices after putting in your address in the checkout. You will be given different options from shipping providers such as USPS, UPS, and DHL.

How much does shipping cost?

We offer free domestic shipping on all orders $50+!

For orders under $50 and international orders, we offer competitive shipping rates from USPS, UPS, DHL, and APC.

You can check the shipping cost before paying by by putting your address in at checkout and going to the shipping page.

I can't find my package

If you already checked your tracking and it says it was delivered, be sure to check all of the places where it may be, including your mailbox, a neighbor's house, back door, etc.

Sometimes packages are marked as "delivered" a few hours before delivery by mistake. We usually recommend waiting 24-48 hours.

If you package still hasn't arrived, please contact us at so we can help resolve the issue!